We are committed to delivering your carefully curated timepieces with precision and care. Every order undergoes a thorough quality check before being securely packaged to ensure your premium accessories arrive in pristine condition. Our streamlined logistics network allows us to serve enthusiasts of functional and stylish wristwear across multiple regions, whether you prioritize cutting-edge technology, rugged durability, or timeless elegance.

Orders are typically processed within 1-3 business days (excluding weekends/holidays). Transit durations vary based on destination and carrier capacity. While most shipments reach customers within the estimated delivery window, occasional delays may occur due to high demand periods or unforeseen logistical circumstances. Regional express hubs prioritize time-sensitive deliveries for performance-oriented accessories.

We offer the following shipping options:
• Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
• Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

Seasonal promotions may include expedited shipping options – check our announcements for limited-time offers.

Currently serving North America, the European Union, and select Asian territories. Some remote locations or islands may require extended transit times. Unfortunately, we cannot ship to embargoed countries or regions with trade restrictions. During checkout, our system will automatically verify your address eligibility. For special requests regarding military/Diplomatic addresses, please contact our support team beforehand.

Upon shipment, you'll receive a confirmation email containing:
• Your unique tracking number
• Carrier information with live updates
• Estimated delivery date range

Track directly through the carrier's portal or via your account dashboard. For consolidated international shipments, tracking may update only at major customs checkpoints.

If your package exceeds the maximum estimated delivery window by 5+ business days, please first check the tracking status for any carrier alerts. For unresolved cases, contact [email protected] with:
• Order number
• Last tracking update screenshot
• Shipping address confirmation

We'll initiate carrier investigations immediately and provide replacement options if necessary. Claims must be filed within 30 days of shipment date.

International customers are responsible for:
• Any VAT, GST, or customs clearance fees
• Local import regulations compliance

These charges are separate from your order total and are determined by your country's policies. We declare all packages with accurate product descriptions and values. For high-value shipments, some carriers may require additional documentation – we'll notify you promptly if this applies. Consider pre-paying duties through our "DDP (Delivered Duty Paid)" option during checkout where available.